Canada region
A Canadian line, answered in Montréal.
Your whole front door, on a Canadian number: calls and texts in one inbox, District AI answering in French and English, bookings, contacts and a helpdesk, with your workspace stored in Montréal. From CA$59 a month.
No signup. The demo answers in your browser.
Canada
Montréal
A call to a Canadian number we issue
- Outside the region
- Payments, email and some phone and text services run in the United States.
- Monitoring tools are in the European Union.
Listening, thinking and speaking: the starting voice of a new Canadian workspace. Other voices are labelled with where they run.
Canada region
- Stored in
- Montréal, Canada
- Where calls are answered
- Answered in Montréal on a Canadian number we issue.
- CAD
- Prices in CAD on this site. Your billing address sets the final charge currency.
What lives in Canada
| What | What that means |
|---|---|
| Your workspace database | Contacts, call records, transcripts, and messages for Canadian workspaces are stored in Montréal, on Amazon Web Services. |
| Calls answered in Montréal | A call to a Canadian number we issue, or a US one, is answered on our own equipment in Montréal, every call your workspace places starts there, and a call you make or receive in the browser is handled there as well. A number on your own phone carrier account can be the exception, named below. |
| The AI that answers runs in Canada too | For a new Canadian workspace, the listening, the thinking and the speaking all happen in Montréal. Other voices stay available, and each one is labelled with where it runs before you pick it. |
| Your dashboard and our support desk are in Canada | The AI that drafts replies and sums up calls for you runs in Montréal, the live view of a call in progress stays in Montréal, and a support request goes to our desk in Canada. |
| CAD pricing | distronode.ca quotes every plan in Canadian dollars, and Canadian billing addresses are charged in CAD. |
| The whole line, from one Canadian provider | Get a local Canadian number today, with calls and texts in one inbox, District AI, your booking page and the dashboard on it. A call on a Canadian number we issue you is answered 24/7 in Montréal and logged there, and so is a call on a US number we issue you. You can also keep your existing number and forward it, in which case the call is answered wherever the number you forward it to is answered. |
- Calls on this number are answered in Montréal.
- Or keep your existing number and forward it.
- Call records are stored in Montréal.
What still runs in the United States
We tell you exactly where things run rather than rounding up. Today that means:
Calls on some numbers. A Canadian number we issue is answered in Montréal, and so is a US number we issue to a Canadian workspace, though its calls reach Montréal through the United States. A number on your own account with a phone carrier that has no Canadian network is answered in the United States, and that can include a Canadian number. Every call you place starts in Montréal either way.
Voices other than the Canadian one. If you switch to a different voice engine, its listening and speaking run in the United States. One engine runs entirely in the United States, and its label says so before you pick it.
Behind-the-scenes services. Sign-in, your account and team, number routing, our own subscription records and scheduled jobs run in Montréal. Payments, email and some phone and text-message services run in the United States, every visit reaches us through a global network edge first, and our monitoring tools are in the European Union. The data residency map names each one.
Canadian privacy law, addressed head-on
There is no government certification for PIPEDA or Law 25. What matters is what a vendor actually does, so we publish our practices precisely and support your own obligations. PIPEDA, PHIPA, Quebec's Law 25, and the data residency map are all in the sovereign portal.
The full sovereign portal